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Identity attacks

Phishing

Phishing is a social engineering attack where attackers trick users into revealing credentials, downloading malware, or visiting fake websites. It exploits human psychology rather than technical vulnerabilities, making users the attack vector.

What Teams Run Into

  • Phishing is effective against trained users. Even organizations that conduct security awareness training see employees click phishing links. Users are distracted, in a hurry, or receive phishing emails that are nearly indistinguishable from legitimate mail.

  • Phishing-resistant authentication only prevents one type of phishing. Phishing-resistant MFA stops credential phishing, but business email compromise (BEC) attacks phish for actions, not credentials: a user tricks another user into approving an access request.

  • The phishing ecosystem is fast and cheap. Attackers can send millions of phishing emails using stolen infrastructure. Defense is individual-by-individual, making it a losing game when attackers outnumber defenders.

Why It Matters

Phishing is the #1 attack vector for account takeover and the starting point for most breaches. It bypasses authentication by tricking users into giving away credentials or installing malware. Every identity decision is a security decision, and phishing is the attack that corrupts the most important identity decision: whether to trust a message or login screen claiming to be from a legitimate system.

See Also

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